What’s it like to volunteer at a Vinnies WA shop?

Ever wondered what it’s like to be the driving force behind the busy operations of a Vinnies shop?

We’ve partnered with Vinnies WA to discover how the hundreds of Vinnies volunteers help make the beloved op-shop a beacon of hope and opportunity in the community.

“The beauty of working with Vinnies is that it’s so varied,” shared Stephen Lofts, one of the dedicated volunteers at Vinnies WA. As we delved into his experiences, Stephen spoke of the profound impact of volunteering and the meaningful connections made amidst the racks of donated goods.

For Mr Lofts, the decision to volunteer at Vinnies was driven by a desire to make a tangible difference in his community, whilst simultaneously helping improve his own mental health.

“Being self-employed can be a lonely existence at times, and I had been struggling personally with my mental health. I felt being alone was not helping,” Mr Lofts shared.

“Joining Vinnies WA helped in combatting that. The sense of teamwork, comradery and the pursuit of helping others gave me a sense of purpose beyond my own personal spectrum.”

At Vinnies, teamwork is the cornerstone of success. “Every volunteer, regardless of whether it’s one morning a week or several days, embodies the ethos of Vinnies WA and helping others,” Mr Lofts said.

“And it’s not overly apparent, but Vinnies WA not only helps those who need it directly; it helps give a sense of purpose to those who volunteer their time.”

Beyond the racks of clothing and shelves of household goods, Vinnies embodies a spirit of hope and resilience. It’s about restoring dignity and empowering individuals to build a brighter future for themselves and their families.

In store, Mr Lofts said he most enjoys serving customers behind the counter.

“I love to talk – some may say too much – but I know the importance of positive interaction and a sense of care through a smile and laughter. When something small, to you, may make someone else’s day.”

For some people, the interaction with a Vinnies store volunteer is perhaps the only one they’ve had all day, or all week, and can be a highlight.

“Seeing people smile is so rewarding in itself,” Mr Lofts said.

“Volunteering at Vinnies has turned my life around and rewarded me completely. It is helping those less fortunate, but it’s way more than that. It enhances your wellbeing. It changes you.”

Vinnies WA delivers person-centred care to people in need in Western Australia. Visit the website to find out more.